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Businesses can sell different types of products. This is the same for the online or the offline world. You can either sell hard goods or services. If you sell hard goods, then you definitively need a stock of products at your disposal, with all the related work that this process implies. It is easier to sell services, because most of the time you are dealing with an intangible item.

Customer service is a very important issue for any business, and if you are doing business online you better have your computer and Internet connection ready to go, because those emails will be arriving in a pretty happy way. Of course, your success will depend on many factors and one of them is the way you market your website.

For those of you selling or intending to sell products online, there is a dramatic statistic about small business online retailers. It says that 99% of these initiatives fail. And why is that? Because of traffic. We are not taking about traffic as you know it, but instead about your website visitors. If you do not manage to get hold of a massive online audience, your efforts will not pay off. If you are selling or planning to sell hard goods online, please follow the discussion here. If you are selling services or virtual items such as e-books, please follow the discussion here.